Frequently Asked Questions
Everything you need to know about your Secret Nails experience.
How long do Secret Nails press-ons typically last?
With proper preparation using our included prep kit, your manicure can last up to 2 weeks with nail glue or 2-4 days using our adhesive tabs.
Are your products cruelty-free and vegan?
Yes, all Secret Nails products, including our gels and adhesives, are 100% vegan and never tested on animals.
How do I find my correct nail size?
You can refer to our Size Guide located on each product page, or purchase a Sizing Kit for the most accurate fit before placing your first order.
What is your shipping policy?
We offer standard and expedited shipping worldwide. Domestic orders typically arrive within 3-5 business days, while international shipping may take 7-14 business days.
Can I reuse my Secret Nails sets?
Absolutely. If removed gently and the excess glue is buffed away, our high-quality resin nails can be reapplied multiple times.
What is your return policy?
Due to hygiene reasons, we only accept returns on unopened and unused products within 30 days of purchase. Please contact our support team to initiate a return.